{"id":3569,"date":"2026-03-08T04:55:20","date_gmt":"2026-03-08T04:55:20","guid":{"rendered":"https:\/\/flexipostgrid.creativewebui.com\/?page_id=3569"},"modified":"2026-03-08T05:25:22","modified_gmt":"2026-03-08T05:25:22","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/creativewebui.com\/flexi-post-grid\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3569\" class=\"elementor elementor-3569\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23aa1e9c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"23aa1e9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54d035f elementor-widget elementor-widget-html\" data-id=\"54d035f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\/* ===== Flexi Post Grid - Returns Policy ===== *\/\n.cwui-returns-policy{\n  --cwui-primary:#AF0E9D;\n  --cwui-secondary:#120C7A;\n  --cwui-text:#1f2430;\n  --cwui-muted:#5f6675;\n  --cwui-border:#e8eaf2;\n  --cwui-bg:#ffffff;\n  --cwui-soft:#f7f8fc;\n  --cwui-radius:18px;\n  --cwui-shadow:0 10px 30px rgba(18,12,122,0.06);\n  max-width:1100px;\n  margin:0 auto;\n  padding:32px 20px;\n  font-family:\"Poppins\", Arial, sans-serif;\n  color:var(--cwui-text);\n}\n\n.cwui-returns-policy *{\n  box-sizing:border-box;\n}\n\n.cwui-returns-policy .cwui-rp-wrap{\n  background:var(--cwui-bg);\n  border:1px solid var(--cwui-border);\n  border-radius:24px;\n  overflow:hidden;\n  box-shadow:var(--cwui-shadow);\n}\n\n.cwui-returns-policy .cwui-rp-hero{\n  position:relative;\n  padding:52px 28px 36px;\n  background:\n    radial-gradient(circle at top left, rgba(175,14,157,0.12), transparent 34%),\n    radial-gradient(circle at top right, rgba(18,12,122,0.10), transparent 30%),\n    linear-gradient(135deg, #ffffff 0%, #faf8ff 48%, #f6f7ff 100%);\n  border-bottom:1px solid var(--cwui-border);\n}\n\n.cwui-returns-policy .cwui-rp-badge{\n  display:inline-flex;\n  align-items:center;\n  gap:8px;\n  padding:8px 14px;\n  border-radius:999px;\n  background:rgba(175,14,157,0.08);\n  border:1px solid rgba(175,14,157,0.12);\n  color:var(--cwui-secondary);\n  font-size:13px;\n  font-weight:600;\n  letter-spacing:.2px;\n  margin-bottom:16px;\n}\n\n.cwui-returns-policy .cwui-rp-dot{\n  width:8px;\n  height:8px;\n  border-radius:50%;\n  background:linear-gradient(135deg, var(--cwui-primary), var(--cwui-secondary));\n  flex:0 0 8px;\n}\n\n.cwui-returns-policy h1{\n  margin:0 0 14px;\n  font-size:40px;\n  line-height:1.15;\n  font-weight:700;\n  color:#0c1326;\n}\n\n.cwui-returns-policy .cwui-rp-intro{\n  max-width:860px;\n  margin:0;\n  font-size:17px;\n  line-height:1.8;\n  color:var(--cwui-muted);\n}\n\n.cwui-returns-policy .cwui-rp-grid{\n  display:grid;\n  grid-template-columns:1fr 320px;\n  gap:24px;\n  padding:28px;\n}\n\n.cwui-returns-policy .cwui-rp-main{\n  min-width:0;\n}\n\n.cwui-returns-policy .cwui-rp-card{\n  background:#fff;\n  border:1px solid var(--cwui-border);\n  border-radius:var(--cwui-radius);\n  padding:24px;\n  margin-bottom:18px;\n}\n\n.cwui-returns-policy .cwui-rp-card:last-child{\n  margin-bottom:0;\n}\n\n.cwui-returns-policy h2{\n  margin:0 0 12px;\n  font-size:24px;\n  line-height:1.3;\n  color:var(--cwui-secondary);\n}\n\n.cwui-returns-policy p{\n  margin:0 0 14px;\n  font-size:16px;\n  line-height:1.8;\n  color:var(--cwui-text);\n}\n\n.cwui-returns-policy p:last-child{\n  margin-bottom:0;\n}\n\n.cwui-returns-policy ul{\n  margin:12px 0 0;\n  padding-left:20px;\n}\n\n.cwui-returns-policy li{\n  margin:0 0 12px;\n  font-size:16px;\n  line-height:1.8;\n  color:var(--cwui-text);\n}\n\n.cwui-returns-policy li:last-child{\n  margin-bottom:0;\n}\n\n.cwui-returns-policy strong{\n  color:var(--cwui-secondary);\n}\n\n.cwui-returns-policy a{\n  color:var(--cwui-primary);\n  text-decoration:none;\n  font-weight:600;\n  word-break:break-word;\n}\n\n.cwui-returns-policy a:hover{\n  text-decoration:underline;\n}\n\n.cwui-returns-policy .cwui-rp-side{\n  display:flex;\n  flex-direction:column;\n  gap:18px;\n}\n\n.cwui-returns-policy .cwui-rp-note{\n  background:linear-gradient(135deg, rgba(175,14,157,0.05), rgba(18,12,122,0.05));\n}\n\n.cwui-returns-policy .cwui-rp-side-title{\n  margin:0 0 10px;\n  font-size:18px;\n  line-height:1.4;\n  color:var(--cwui-secondary);\n  font-weight:700;\n}\n\n.cwui-returns-policy .cwui-rp-small{\n  font-size:15px;\n  line-height:1.8;\n  color:var(--cwui-muted);\n}\n\n.cwui-returns-policy .cwui-rp-highlight{\n  display:block;\n  margin-top:12px;\n  padding:14px 16px;\n  background:#fff;\n  border:1px solid var(--cwui-border);\n  border-radius:14px;\n  font-size:15px;\n  line-height:1.7;\n  color:var(--cwui-text);\n}\n\n.cwui-returns-policy .cwui-rp-contact{\n  padding:18px 20px;\n  border-radius:16px;\n  background:linear-gradient(135deg, var(--cwui-secondary), var(--cwui-primary));\n  color:#fff;\n}\n\n.cwui-returns-policy .cwui-rp-contact h3{\n  margin:0 0 8px;\n  font-size:18px;\n  line-height:1.4;\n  font-weight:700;\n  color:#fff;\n}\n\n.cwui-returns-policy .cwui-rp-contact p{\n  margin:0 0 12px;\n  color:rgba(255,255,255,0.92);\n  font-size:15px;\n  line-height:1.7;\n}\n\n.cwui-returns-policy .cwui-rp-btn{\n  display:inline-flex;\n  align-items:center;\n  justify-content:center;\n  padding:12px 18px;\n  border-radius:999px;\n  background:#fff;\n  color:var(--cwui-secondary) !important;\n  font-size:14px;\n  font-weight:700;\n  text-decoration:none !important;\n  transition:transform .2s ease, box-shadow .2s ease;\n}\n\n.cwui-returns-policy .cwui-rp-btn:hover{\n  transform:translateY(-1px);\n  box-shadow:0 8px 20px rgba(0,0,0,0.12);\n}\n\n.cwui-returns-policy .cwui-rp-footer{\n  padding:0 28px 28px;\n}\n\n.cwui-returns-policy .cwui-rp-footer-inner{\n  border:1px solid var(--cwui-border);\n  background:var(--cwui-soft);\n  border-radius:18px;\n  padding:18px 20px;\n  font-size:14px;\n  line-height:1.8;\n  color:var(--cwui-muted);\n}\n\n@media (max-width:991px){\n  .cwui-returns-policy h1{\n    font-size:32px;\n  }\n\n  .cwui-returns-policy .cwui-rp-grid{\n    grid-template-columns:1fr;\n  }\n}\n\n@media (max-width:767px){\n  .cwui-returns-policy{\n    padding:20px 12px;\n  }\n\n  .cwui-returns-policy .cwui-rp-hero{\n    padding:36px 20px 26px;\n  }\n\n  .cwui-returns-policy .cwui-rp-grid{\n    padding:20px;\n    gap:18px;\n  }\n\n  .cwui-returns-policy .cwui-rp-card{\n    padding:20px;\n  }\n\n  .cwui-returns-policy .cwui-rp-footer{\n    padding:0 20px 20px;\n  }\n\n  .cwui-returns-policy h1{\n    font-size:28px;\n  }\n\n  .cwui-returns-policy h2{\n    font-size:22px;\n  }\n\n  .cwui-returns-policy .cwui-rp-intro,\n  .cwui-returns-policy p,\n  .cwui-returns-policy li{\n    font-size:15px;\n  }\n}\n<\/style>\n\n<section class=\"cwui-returns-policy\">\n  <div class=\"cwui-rp-wrap\">\n\n    <div class=\"cwui-rp-hero\">\n      <p class=\"cwui-rp-intro\">\n        Thank you for purchasing <strong>Flexi Post Grid<\/strong> from Creative Web UI.\n        Please read this Returns Policy carefully before purchasing our plugin.\n      <\/p>\n    <\/div>\n\n    <div class=\"cwui-rp-grid\">\n      <div class=\"cwui-rp-main\">\n\n        <div class=\"cwui-rp-card\">\n          <h2>1. Digital Product<\/h2>\n          <p>\n            Flexi Post Grid is a <strong>digital downloadable WordPress plugin<\/strong>. The full plugin files are delivered immediately after purchase.\n          <\/p>\n          <p>\n            Because the product is digital and customers receive access to the plugin code after purchase, it cannot be physically returned.\n          <\/p>\n        <\/div>\n\n        <div class=\"cwui-rp-card\">\n          <h2>2. Returns and Refunds<\/h2>\n          <p>\n            Because Flexi Post Grid is a digital product and the plugin files are made available immediately after purchase, <strong>all sales are generally considered final<\/strong>.\n          <\/p>\n          <p>\n            Once the plugin has been downloaded or the license key has been issued, refunds are generally not provided.\n          <\/p>\n          <p>\n            However, if you experience a technical issue and the plugin does not work on your website, please contact our support team first. We will review the issue and help you with installation, activation, and setup.\n          <\/p>\n          <p>\n            If the plugin is confirmed to be not working due to a problem in the plugin itself and our support team is unable to resolve the issue, a refund <strong>may be considered within 30 days of purchase<\/strong>.\n          <\/p>\n        <\/div>\n\n        <div class=\"cwui-rp-card\">\n          <h2>3. Support Before Any Refund Review<\/h2>\n          <p>\n            Before any refund can be considered, you must contact our support team with full details of the issue you are facing.\n          <\/p>\n          <p>\n            We will do our best to help you with:\n          <\/p>\n          <ul>\n            <li>Plugin installation<\/li>\n            <li>License activation<\/li>\n            <li>Initial setup<\/li>\n            <li>Grid creation and usage guidance<\/li>\n          <\/ul>\n          <p>\n            Support Contact:\n            <a href=\"https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/\" target=\"_blank\" rel=\"noopener\">https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/<\/a>\n          <\/p>\n        <\/div>\n\n        <div class=\"cwui-rp-card\">\n          <h2>4. When a Refund May Be Considered<\/h2>\n          <p>\n            A refund may only be considered if:\n          <\/p>\n          <ul>\n            <li>The issue is caused by the plugin itself.<\/li>\n            <li>The issue has been reviewed by our support team.<\/li>\n            <li>Our team is unable to resolve the issue within a reasonable time.<\/li>\n            <li>The request is made within <strong>30 days of purchase<\/strong>.<\/li>\n          <\/ul>\n        <\/div>\n\n        <div class=\"cwui-rp-card\">\n          <h2>5. Cases Not Eligible for Refund<\/h2>\n          <ul>\n            <li>Change of mind after purchase.<\/li>\n            <li>You no longer want the plugin after download.<\/li>\n            <li>You expected a feature not clearly listed on our website.<\/li>\n            <li>The issue is caused by third-party plugins, themes, custom code, or hosting environment.<\/li>\n            <li>The issue is caused by server configuration or site-specific limitations.<\/li>\n            <li>You do not contact support before asking for a refund.<\/li>\n            <li>You need help using WordPress, Elementor, or general website setup.<\/li>\n          <\/ul>\n        <\/div>\n\n        <div class=\"cwui-rp-card\">\n          <h2>6. License Deactivation<\/h2>\n          <p>\n            If a refund is approved, the related <strong>license key will be deactivated immediately<\/strong>, and you must stop using the plugin after the refund is completed.\n          <\/p>\n        <\/div>\n\n        <div class=\"cwui-rp-card\">\n          <h2>7. Contact Us<\/h2>\n          <p>\n            If you have any questions regarding this Returns Policy or need help with the plugin, please contact us:\n          <\/p>\n          <p>\n            <a href=\"https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/\" target=\"_blank\" rel=\"noopener\">https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/<\/a>\n          <\/p>\n        <\/div>\n\n      <\/div>\n\n      <aside class=\"cwui-rp-side\">\n        <div class=\"cwui-rp-card cwui-rp-note\">\n          <h3 class=\"cwui-rp-side-title\">Quick Summary<\/h3>\n          <p class=\"cwui-rp-small\">\n            Flexi Post Grid is a digital product. Because customers receive plugin access immediately, returns are not available in the same way as physical products.\n          <\/p>\n          <span class=\"cwui-rp-highlight\">\n            Refunds are generally not provided, but may be reviewed within 30 days only if the plugin itself is confirmed not working and our support team cannot resolve the issue.\n          <\/span>\n        <\/div>\n\n        <div class=\"cwui-rp-contact\">\n          <h3>Need Help First?<\/h3>\n          <p>\n            If you have any issue with installation, activation, or setup, please contact us first and we will do our best to help.\n          <\/p>\n          <a class=\"cwui-rp-btn\" href=\"https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/\" target=\"_blank\" rel=\"noopener\">\n            Contact Support\n          <\/a>\n        <\/div>\n      <\/aside>\n    <\/div>\n\n    <div class=\"cwui-rp-footer\">\n      <div class=\"cwui-rp-footer-inner\">\n        By purchasing Flexi Post Grid, you agree to this Returns Policy and our support process. Any approved refund remains subject to review and license deactivation.\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Thank you for purchasing Flexi Post Grid from Creative Web UI. Please read this Returns Policy carefully before purchasing our plugin. 1. Digital Product Flexi Post Grid is a digital downloadable WordPress plugin. The full plugin files are delivered immediately after purchase. Because the product is digital and customers receive access to the plugin code after purchase, it cannot be physically returned. 2. Returns and Refunds Because Flexi Post Grid is a digital product and the plugin files are made available immediately after purchase, all sales are generally considered final. Once the plugin has been downloaded or the license key has been issued, refunds are generally not provided. However, if you experience a technical issue and the plugin does not work on your website, please contact our support team first. We will review the issue and help you with installation, activation, and setup. If the plugin is confirmed to be not working due to a problem in the plugin itself and our support team is unable to resolve the issue, a refund may be considered within 30 days of purchase. 3. Support Before Any Refund Review Before any refund can be considered, you must contact our support team with full details of the issue you are facing. We will do our best to help you with: Plugin installation License activation Initial setup Grid creation and usage guidance Support Contact: https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/ 4. When a Refund May Be Considered A refund may only be considered if: The issue is caused by the plugin itself. The issue has been reviewed by our support team. Our team is unable to resolve the issue within a reasonable time. The request is made within 30 days of purchase. 5. Cases Not Eligible for Refund Change of mind after purchase. You no longer want the plugin after download. You expected a feature not clearly listed on our website. The issue is caused by third-party plugins, themes, custom code, or hosting environment. The issue is caused by server configuration or site-specific limitations. You do not contact support before asking for a refund. You need help using WordPress, Elementor, or general website setup. 6. License Deactivation If a refund is approved, the related license key will be deactivated immediately, and you must stop using the plugin after the refund is completed. 7. Contact Us If you have any questions regarding this Returns Policy or need help with the plugin, please contact us: https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/ Quick Summary Flexi Post Grid is a digital product. Because customers receive plugin access immediately, returns are not available in the same way as physical products. Refunds are generally not provided, but may be reviewed within 30 days only if the plugin itself is confirmed not working and our support team cannot resolve the issue. Need Help First? If you have any issue with installation, activation, or setup, please contact us first and we will do our best to help. Contact Support By purchasing Flexi Post Grid, you agree to this Returns Policy and our support process. Any approved refund remains subject to review and license deactivation.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3569","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Flexi Post Grid<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/creativewebui.com\/flexi-post-grid\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Flexi Post Grid\" \/>\n<meta property=\"og:description\" content=\"Thank you for purchasing Flexi Post Grid from Creative Web UI. Please read this Returns Policy carefully before purchasing our plugin. 1. Digital Product Flexi Post Grid is a digital downloadable WordPress plugin. The full plugin files are delivered immediately after purchase. Because the product is digital and customers receive access to the plugin code after purchase, it cannot be physically returned. 2. Returns and Refunds Because Flexi Post Grid is a digital product and the plugin files are made available immediately after purchase, all sales are generally considered final. Once the plugin has been downloaded or the license key has been issued, refunds are generally not provided. However, if you experience a technical issue and the plugin does not work on your website, please contact our support team first. We will review the issue and help you with installation, activation, and setup. If the plugin is confirmed to be not working due to a problem in the plugin itself and our support team is unable to resolve the issue, a refund may be considered within 30 days of purchase. 3. Support Before Any Refund Review Before any refund can be considered, you must contact our support team with full details of the issue you are facing. We will do our best to help you with: Plugin installation License activation Initial setup Grid creation and usage guidance Support Contact: https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/ 4. When a Refund May Be Considered A refund may only be considered if: The issue is caused by the plugin itself. The issue has been reviewed by our support team. Our team is unable to resolve the issue within a reasonable time. The request is made within 30 days of purchase. 5. Cases Not Eligible for Refund Change of mind after purchase. You no longer want the plugin after download. You expected a feature not clearly listed on our website. The issue is caused by third-party plugins, themes, custom code, or hosting environment. The issue is caused by server configuration or site-specific limitations. You do not contact support before asking for a refund. You need help using WordPress, Elementor, or general website setup. 6. License Deactivation If a refund is approved, the related license key will be deactivated immediately, and you must stop using the plugin after the refund is completed. 7. Contact Us If you have any questions regarding this Returns Policy or need help with the plugin, please contact us: https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/ Quick Summary Flexi Post Grid is a digital product. Because customers receive plugin access immediately, returns are not available in the same way as physical products. Refunds are generally not provided, but may be reviewed within 30 days only if the plugin itself is confirmed not working and our support team cannot resolve the issue. Need Help First? If you have any issue with installation, activation, or setup, please contact us first and we will do our best to help. Contact Support By purchasing Flexi Post Grid, you agree to this Returns Policy and our support process. 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Please read this Returns Policy carefully before purchasing our plugin. 1. Digital Product Flexi Post Grid is a digital downloadable WordPress plugin. The full plugin files are delivered immediately after purchase. Because the product is digital and customers receive access to the plugin code after purchase, it cannot be physically returned. 2. Returns and Refunds Because Flexi Post Grid is a digital product and the plugin files are made available immediately after purchase, all sales are generally considered final. Once the plugin has been downloaded or the license key has been issued, refunds are generally not provided. However, if you experience a technical issue and the plugin does not work on your website, please contact our support team first. We will review the issue and help you with installation, activation, and setup. If the plugin is confirmed to be not working due to a problem in the plugin itself and our support team is unable to resolve the issue, a refund may be considered within 30 days of purchase. 3. Support Before Any Refund Review Before any refund can be considered, you must contact our support team with full details of the issue you are facing. We will do our best to help you with: Plugin installation License activation Initial setup Grid creation and usage guidance Support Contact: https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/ 4. When a Refund May Be Considered A refund may only be considered if: The issue is caused by the plugin itself. The issue has been reviewed by our support team. Our team is unable to resolve the issue within a reasonable time. The request is made within 30 days of purchase. 5. Cases Not Eligible for Refund Change of mind after purchase. You no longer want the plugin after download. You expected a feature not clearly listed on our website. The issue is caused by third-party plugins, themes, custom code, or hosting environment. The issue is caused by server configuration or site-specific limitations. You do not contact support before asking for a refund. You need help using WordPress, Elementor, or general website setup. 6. License Deactivation If a refund is approved, the related license key will be deactivated immediately, and you must stop using the plugin after the refund is completed. 7. Contact Us If you have any questions regarding this Returns Policy or need help with the plugin, please contact us: https:\/\/creativewebui.com\/flexi-post-grid\/support-contact\/ Quick Summary Flexi Post Grid is a digital product. Because customers receive plugin access immediately, returns are not available in the same way as physical products. Refunds are generally not provided, but may be reviewed within 30 days only if the plugin itself is confirmed not working and our support team cannot resolve the issue. Need Help First? If you have any issue with installation, activation, or setup, please contact us first and we will do our best to help. Contact Support By purchasing Flexi Post Grid, you agree to this Returns Policy and our support process. 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